1. General Policy
All products sold on Fat to Fit are digital downloads. Due to the nature of the product, we cannot offer standard returns or refunds once the download link has been sent.
2. Exceptions
We may issue a refund in the following cases:
Duplicate purchase
Technical issues preventing download (after support attempt)
3. Process
Contact Hilton at info@solvify.co.za via WhatsApp (+27 61 337 8539) or email
Provide order details and issue description
Our support team will respond within 48 hours to resolve the issue
4. Support
We are committed to helping customers access their products and solve technical issues promptly.
